At Kobaya Tours, we are committed to protecting the privacy and security of our customers’ information. This policy sets out how we collect, use, protect, and disclose the information we gather when providing our tourism services.
Information Collection: We collect personal information from our customers, such as their names, email addresses, phone numbers, and payment information, for the purpose of providing high-quality tourism services and managing reservations efficiently.
Use of Information: The information collected is used only for the purposes for which it was provided, such as processing reservations, providing customer support, and sending communications related to the contracted services.
Protection of Information: We implement physical, technical, and administrative security measures to protect our customers’ personal information from unauthorized access, misuse, disclosure, or alteration.
Disclosure of Information: We do not disclose personal information to third parties unless it is necessary to fulfill reservations made by our customers or if we are legally required to do so.
Retention of Information: We retain our customers’ personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Customer Rights: Customers have the right to access, correct, update, or delete their personal information at any time.
Cookie Policy: We use cookies on our website to improve the user experience and collect information about site usage. Users can control the use of cookies through their browser settings.
Contact: For any questions or concerns regarding our privacy and security policy, customers can contact us through the channels provided on our website.
